Team Account

Collaborate with your team using shared resources and credits on TensorX.

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Overview

TensorX provides team accounts to facilitate collaboration among multiple users. Team accounts allow you to:

• Share credits - Pool resources across your team
• Manage API keys - Create and manage keys for team members
• Track usage - Monitor usage across the entire team
• Control access - Assign roles and permissions

Each user can create one team account but can join multiple teams created by others.

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Creating a Team

To create a team:

1. Log in to app.tensorx.ai
2. Navigate to your dashboard
3. Click Create Team
4. Provide a team name (maximum 48 characters)

When you create a team, your paid balance (deposits made via Stripe or crypto) transfers to the team account.

This is a one-way transfer. To recover team funds, you must delete the team.

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Inviting Team Members

Team owners and admins can invite new members by email:

1. Go to your Team Management page
2. Enter the email address of the person you want to invite
3. Click Send Invite
4. The invited user receives an email with a link to join

Joining a Team

When you receive a team invitation:

1. Click the link in the invitation email
2. Log in or create a TensorX account if needed
3. Accept the invitation to join the team

When you join a team:

• Your paid deposits (Stripe, crypto) transfer to the team wallet
• Your personal API keys are temporarily archived
• You'll use team API keys while part of the team

Leaving a Team

Any team member can leave at any time from Team Management. The team owner cannot leave their own team.

When you leave a team:

• Your personal API keys are restored
• Any paid deposits you transferred stay with the team
• Any team API keys you created are deleted

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Team Roles

Role	Permissions
Owner	Full access, billing, team management, delete team
Admin	Manage members (invite/remove), view usage
Member	Use team API keys, view own usage

Admins can help manage the team but do not have access to billing or team deletion.

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Team Billing

Shared Credits

• Teams have a shared credit pool
• All team API usage draws from the team balance
• The team owner manages billing and top-ups

When the team balance drops to $0.05 or below, team API keys are temporarily suspended. The owner will see a warning to add funds.

How Funds Transfer

When creating or joining a team:

• Paid deposits (Stripe, crypto) transfer to the team
• Transfers are processed instantly

Fund transfers to a team are one-way. The only way to recover team funds is when the owner deletes the team.

Usage Tracking

Track team usage in the dashboard:

• By team member - See each member's API usage
• By API key - View 30-day stats per key including calls, spend, and tokens
• Personal usage - Members can see their own usage contribution

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API Keys

Team API Keys

• Team owners and admins can create API keys for the team
• All team members can use team API keys
• Usage is billed to the team balance

Personal API Keys

• When you join a team, your personal API keys are archived (not deleted)
• When you leave a team, your personal API keys are automatically restored
• This ensures a smooth transition in and out of teams

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Team Deletion

Only the team owner can delete a team. When a team is deleted:

1. All team members are automatically removed
2. Members' personal API keys are restored
3. Remaining team balance transfers to the owner's personal account

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Best Practices

1. Use separate API keys - Create unique API keys for different projects or team members
2. Monitor usage - Check your dashboard regularly to track team spending
3. Assign admin roles - Let trusted members help manage invitations without giving billing access

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Coming Soon

We're working on additional team features:

• 📊 Usage quotas - Set limits per member or API key
• 🔔 Advanced notifications - Customizable alerts

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Need Help?

• 📧 Email: [e-mail]
• 💬 Contact Support: Contact page